Fire + Ice: Conflict Management

There are many benefits to conflict, when addressed effectively. Being an effective communicator means truly embracing the namesake “Cool, Comms, Collected” by remaining cool, calm, and collected while facing conflict.

We’ll review the three C’s of effective communication, participate in a roll-playing game that simulates a crisis (in a comical way), and have a graduation for those who completed all five workshops!

Stephanie Threinen has been a Lakeway resident for over 10 years. She currently serves as Public Information Liaison for Lakeway MUD. She has a journalism degree from the University of Texas and is certified as a public communicator from Texas Christian University.

Her career has ranged from serving as a managing editor of a multicultural beauty trade magazine to operating her own business in marketing, graphic design, and public relations.

While she is originally from the Midwest, but calls Texas home, she grew up abroad, living in Southeast Asia for five years, an experience that she attributes her appreciation for new experiences and desire to help others live their best life by asking questions and seeking possibilities.